We are currently looking to hire an enthusiastic & driven Sales Development Representative (SDR) to join our team and be responsible for finding and screening potential customers who can benefit from our platform and service. 

• Handle outbound and inbound calls and emails to prospective contacts.
• Cold-call and email prospects to qualify the lead; identify decision makers to begin the sales process.
• Educate and inform prospects about the Outbound Contact platform.
• Overcome objections of prospective customers.
• Client Account maintenance in CRM database and Outbound Contact campaigns.
• Collaborate with management to determine necessary strategic outbound approaches and develop a calendar of activities to continually work the prospect list.
• Attend periodic sales training where applicable.

Key Requirements

• You have prior experience in a similar role with a solid track record of sales in outbound calling and emailing.
• You are comfortable using marketing automation platforms and CRM’s (i.e.. Salesforce, Hubspot, Zoho CRM).
• You have a proven track record in building good client relationships and meeting/exceeding sales targets.
• You possess excellent communication & interpersonal skills.
• You are results-driven, tenacious, and a strong team player.

• Leading and coordinating customer onboarding process for new Outbound Contact customers. 
• Preparing and executing customer training using Outbound Contact best practices. 
• Monitoring the Outbound Contact support queues. 
• Setting up and managing client campaigns for managed clients. 
• Ensuring great client experience for all customers – managed and self managed clients.
• Identifying new business opportunities for existing customers. 
• Continuously improving customer experience and providing feedback to management. 

Key Requirements

• You have prior experience in a similar role with a solid track record of customer service and support.
• You are comfortable using marketing automation platforms and CRM’s (i.e.. Salesforce, Hubspot, Zoho CRM).
• You have a proven track record in building good client relationships and meeting/exceeding account management goals.
• You possess excellent communication & interpersonal skills.
• You are results-driven, tenacious, and a strong team player.

Please email resume and cover letter to: careers@outboundcontact.com